Updates Regarding COVID-19

Dear Pet Parents,

The health and well-being of your pet, family, and our team members are top priority. As the situation around the coronavirus (COVID-19) continues to evolve, we want to assure you we plan to remain open during our regular business hours.

We are closely monitoring the guidance from the Centers for Disease Control (CDC) and local authorities regarding the spread of the virus to ensure we are taking the appropriate precautions and actions to keep patients, clients, and employees healthy and safe during this time.

During this time, we are providing service both in our hospital and curbside. We are taking this precaution to eliminate constant contact of door handles, countertops, pens, and to aid in social distancing. By taking these safety measures, it is our goal to be able to care for your pets and keep everyone healthy.

Pet Appointments

When you arrive for your pet’s appointment please remain in your car and call our office. For appointments, there are now two options available: being present with your pet in one of our exam rooms or curbside service. If you decide to come into our building you will be escorted directly to a private exam room – face masks are required (we are unable to provide masks). If you would rather remain in your car while we care for your pet just let us know and we will make that happen.

Curbside Service

Pick-ups, drop-offs, medication and food refills will be handled curbside. Call us when you arrive and we will bring whatever you need to your car.

Payment

You may pay for services and products over the phone by credit/debit card. For other payment methods, please ask a team member for assistance.

Additional Measures we are Asking Clients to Follow:

  • Please do not come to our clinic if you are experiencing flu-like symptoms or have a fever.
  • Please reschedule your pet’s veterinarian appointment if you have been in contact with anyone that has had a fever or possible COVID-19 exposure.

Pets and the Coronavirus

It is important to note that there is currently no evidence that pets can become sick with COVID-19. Infectious disease experts, as well as the CDC, World Organization for Animal Health, and World Health Organization indicate there is also no evidence to suggest that pet dogs or cats can be a source of infection with SARS-CoV-2, including spreading COVID-19 to people. More investigation is underway and as we learn more, we will update you.

The CDC and The American Veterinary Medical Association (AVMA)also have comprehensive websites with up-to-date information about COVID-19 and your pet(s). Additional information about the Coronavirus and your pets’ health are available at the following online resources:

We value your partnership in your pet’s healthcare and appreciate your patience, understanding, and continued support. If you have any questions, please do not hesitate to contact us.

.